Telephone Recovery Support (TRS)

We call YOU each week because we care about how you're doing

What Is It?

Telephone Recovery Support (TRS) is an innovative peer support service. Those in recovery from substance use disorder (SUD) are invited to enroll. Participation is FREE thanks to our generous donors. Enrollment is completely optional and can be voluntarily discontinued by the participant at any point.

How Does It Work?

Trained volunteers (who are, in many cases, in recovery themselves) make weekly calls to touch base with each participant. During the call, volunteers may offer information about resources in the community. More importantly, the phone call can help someone in early recovery feel cared for and supported.

The beauty of TRS is in its simplicity. TRS helps people stay in recovery. We also support people to get back on track if a relapse occurs. When someone tells us they have relapsed, we don’t kick them out of the program; we keep calling them. When someone is down, that’s when they need support the most. Through this service, Voices of Hope is an encouraging voice at a critical junction on the road to long term recovery.

Listen to a Podcast About Telephone Support

Sometimes People Just Want to be Heard (4:04)

Participation is FREE thanks to our generous donors. Enrollment is completely optional and can be voluntarily discontinued by the participant at any point.

It's A Win-Win!

When making these weekly calls, volunteers feel rewarded. They share in the joys and sorrows, triumphs and setbacks that our program participants experience. They have the satisfaction of giving back and making a difference.

How Can I Become a Volunteer?

Virtually anyone can be a TRS volunteer. If you’re 18 or older, have a heart for those in recovery, and can give two or more hours per month, we’d like to talk with you! Contact Amanda and she’ll get you scheduled for training and orientation.

How Can I Become A Participant?

If you are in recovery from SUD (or want to be), you’re 18 or older, and you have a working phone number, you can sign up to be a program participant. It’s easy… Just click here to enroll. After providing a few basic details through our secure online system, you will begin receiving TRS calls as soon as we process your information.

Have More Questions?

Contact Us

What Is the Evidence Base for Peer Recovery Support Services?

Scientific evidence is growing in support of the beneficial effects of peer recovery support services and health outcomes that help people manage their recovery from addiction and other health conditions. Key studies include the following:

- Individuals receiving recovery support services have enhanced long-term recovery outcomes, increased physical/emotional/social/spiritual functioning, and reduced health care and societal costs 1,2,3,4

- Individuals receiving a combination of clinical treatment and recovery supports have had improved recovery outcomes 5,6,7

1. Emrick, C.D., Lassen, C.L, & Edwards, M.T. (1978). Nonprofessional peers as therapeutic agents. In A. Gurman & A. Razin (Eds),  Effective psychotherapy: A handbook of research. New York: Pergamon.

2. Godley, M.D., & Godley, S.H. (in press). Continuing care following residential treatment: History, current practice, critical issues, and emerging  approaches. In Jainchill, N. (ed.), Understanding and treating adolescent substance use disorders. Kingston, NJ: Civic Research Institute.

3. Faces & Voices of Recovery (2010). Addiction recovery peer service roles: recovery management in health reform. Accessed  October 25, 2012 from:

4. Hill, T., McDaid, C. Taylor, P. (2012) Peer recovery support services: evolving community-based practices and infrastructure.  Presented to the Betty Ford Institute Annual Conference on Recovery.

5. Jason, L.A., Davis, M.I., & Ferrari, J.R. (2007). The need for substance abuse after-care: Longitudinal analysis of Oxford House.  Addiction Behaviors, 32, 803-818.

6. Gulf Coast ATTC (2007). Interim evaluation report: creating access to recovery through drug courts. Texas Department of  State Health Services Community Mental Health and Substance Abuse Services Section.

7. McKay, J.R., Lynch, K., Shepard, D., Pettinati, H. (2005). The Effectiveness of Telephone Based Continuing Care for Alcohol  and Cocaine Dependence: 24 Month Outcomes. Archives of General Psychiatry. 62 (199-207).

Voices of Hope will not discriminate against anyone applying for or receiving assistance or services based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, political beliefs, disability or veteran status or reprisal or retaliation for prior civil rights activity  or any other the classification protected by federal, state and local laws.