Program Assistant RCC/Hazelden/Baptist
A program assistant assists the Operations Manager in the implementation and evaluation of all RCC programs and performs basic administrative duties such as answering phone and email, filing, managing schedules, and event planning. This position requires total support for the recovery community.
Key Responsibilities / Essential Functions
- Maintain relationships with community partners once established by the Program Director
- Schedule, advertise, and support activities for Sober Socials, recruitments, meetings, internships, scholarships, and other areas as assigned and being able to fill in on a moment’s notice
- Generate and maintain posts and events on social media as assigned and be able to report back on progress
- Create monthly calendar and newsletters to community and stakeholders
- Generate power points, flyers, and other documents as directed
- Maintain and analyze data to support program reporting, and compliance for Recovery Coaching, Baptist, Telephone Recovery Support, and Hazelden projects
- Complete data entry into program management softward and extract reported data as needed (i.e. Survey Monkey, 5CRM, Trello, etc.)
- Collect data and create reports for state funding agency, drug court, Operations Manager, and other funders
- Attend meetings and other center activities to gather information on effectiveness
- Attend meetings to support Recovery Coaches to discuss difficult cases, new resources, reportable progress, and other relevant topics
- Suggest procedural and policy changes to improve operational efficiency.
- Advocate for the organization by presenting and adhering to current and new policies and protocols.
- Maintain participant confidence and protects operations by keeping information confidential.
- Other tasks as assigned
The ideal candidate will be:
- An advocate for Voices of Hope’s mission and supporting the recovery community
- Detail oriented and able to follow a task through completion taking ownership of the whole process
- Flexible and eager to learn new tasks to ensure operations are maintained
- A role model who demonstrates appropriate boundaries, clear communication, and incorporates the core values and principles of the organization.
- A mentor that provides ongoing guidance and support, encouraging others with a strength based approach.
- High School diploma/GED
- Minimum of 1 year clerical experience or Associates degree
- Excellent typing skills
- Polished written and verbal communication
- Strong organizational skills
- Proficient with Adobe and Microsoft Office Suite including Word, Excel, and Power Point
Full-time; evenings and weekends required.